Product Support

Your hub for all Totem Compass product support, resources, and order management.

Your Totem Playbook

The Totem Compass Quick Start Guide. Everything you need to use your Compass with confidence!

Get Started

Software Update Guide

Downloading the latest Software Updates is the easiest way to ensure you have the smoothest possible Totem Compass experience. Updating is quick and easy using the Totem Compass App!

View Software Update Guide

Totem Compass Mobile App

Unlock next-level features, customizations, and more for your Totem Compass!

Totem Compass User Manual

In-depth resource with everything you might want to know about your Totem Compass.

View User Manual Download PDF
Load video: Totem Compass troubleshootingLoad video: Totem Compass troubleshooting

Totem Compass Tips & Fixes

See something on your Totem Compass you don't understand?

This video will walk you through all the most common behaviors and circumstances you might encounter while using your Totem Compass, including:

  • Troubleshooting the Power Button
  • Resetting Bonded peers
  • What happens after the Bonding process
  • Disabling SOS alerts
  • What to do when your peer is out of range
  • What to do when your bearing is incorrect
  • Low Power Mode
Watch on YouTube

Contact Customer Service

Contact Totem Customer Service by tapping the "Chat" button on the bottom-right of your screen or text us at +1 423-522-1990