Totem Software Update Guide
Totem releases free software updates for the Totem Compass on a regular basis. Software Updates are released to improve performance, extend battery life, and occasionally fix bugs.
Each software version shows a different Crystal Color on power-up. This is an easy way to tell if you're running the latest version.
Latest Software Release
Date: May 12, 2026
Software Version: 4.2
Crystal Color on power-up: Sparkly Purple
Release Notes:
Features & Improvements
• Touch Crystal is now usable immediately after tilting into Compass Mode (previously 3 seconds)
• Up to 90 minutes of additional Battery Life
• Improved communications between Bonds while navigating, increasing effective range in dense crowds
• Smart Group creation changed to 6-second Touch Crystal hold (previously 8 seconds) and animations are now smoother
• Compasses will now seamlessly stay connected and re-connect to the Totem Compass App on Android and iOS
Improved Totem Compass App
• Single-tap Software Updates (powered by Bluetooth - no wifi or hotspot required)
• Revamped Bond Management screen, with a more concise UI and more helpful badges
• Redesigned UI and tooltips for improved experience throughout
• Push Notifications reminding you to calibrate, when receiving an SOS from bond, Compass battery is low, Friend's battery is low, when Compass disconnects and more!
Notable Fixes
• 20% improved Battery Life while staying connected to the Totem Compass App
• Issue causing Compasses to sometimes freeze and reboot has been resolved
Known Issues
• Using the Totem Compass App will currently reduce Totem Compass battery life to at most 7 hours if you constantly stay connected.
• This will be improved soon, but when not using the app's features, we recommend disconnecting your Totem Compass (by pressing the Power Button twice again) to maintain the expected battery life.
How to Update Your Software
The Totem Compass needs an external data connection to update its software. Currently there are two different methods you can use to update your Totem's software.
Option 1: HotSpot Method
One universal way to update a Totem's software is through a mobile HotSpot.
To use this method, you must change the credentials of your HotSpot to match the Universal Totem HotSpot.
Afterward, you can revert to your original HotSpot credentials until it's time to download the next Software Update.
Option 2: Totem Compass App
You can use the Totem Compass App to connect your Totem Compass to a known WiFi network for software updates. Follow these instructions to save your home WiFi credentials onto your Totem Compass.
IMPORTANT: your Totem Compass will NOT connect to the Totem Compass App if you are running software older than 3.8.0. In this situation, you must use the HotSpot Method (above) to update your Totem to an app-compatible release.
Having Trouble?
Contact our team via the Totem Chat button in the bottom-right corner of your screen.
We are here to help!
