Product details

Warranty & Returns

Warranty Information: Your limited warranty starts on the date of your purchase and lasts for one (1) year. The Warranty Period is not extended if we repair or replace a warranted product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

Return Policy: Except for any products designated on the Website as non-returnable, we will accept a return of undamaged products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within sixty (60) days of delivery.

Customer

Reviews

4.0
Rated 4.0 out of 5 stars
Based on 115 reviews
Total 5 star reviews: 66 Total 4 star reviews: 15 Total 3 star reviews: 11 Total 2 star reviews: 13 Total 1 star reviews: 10
115 reviews
  • Rated 5 out of 5 stars
    2 months ago
    Used these at Rise in Las Vegas

    Our group used 5 Totems at Rise Festival in the desert of Las Vegas. Reception was really spotty out there. They helped us IMMEDIATELY. We kind of split up and went into different lines to get in. 1 of us got held up because they had to download their ticket to their phone. All of us inside saw that he was behind us somewhere so we tracked back to the gate to find him, and sure enough, he was there. That gave us the confidence. Throughout the festival we'd separate on purpose to see if we can find each other with the compass and it ALWAYS worked. Conditions were visibly really bad. Windy, dust flying everywhere, dark with low light. Totems got us to each other every time we separated. Just follow the light and then confirm with your eyes when the light starts to get wider. THESE THINGS WORK!

    T Profile picture for Totem
    Totem
    2 months ago

    Hey Jed - "Just follow the light and then confirm with your eyes when the light starts to get wider" - you've nailed the technique perfectly! Thanks for putting the Totems through their paces in those tough desert conditions and sharing this awesome review! <3

    Also, such an awesome picture you shared! We might have to steal this for our website at some point if you'd be okay with that. :)

    James Morton
    Marketing Manager

    JD Profile picture for Jed D.
    Jed D.
    Verified Buyer
  • Rated 5 out of 5 stars
    2 months ago
    The device we have needed for such a long time.

    This product is more than chefs kiss! It has brought a fun element into finding each other and making it actually possible to find each other in a festival with an over loaded cell tower. I love this for more than music festivals too! (Even tho the video doesn’t show it, she indeed did find me in a vendors booth at reggae rise up music festival)

    T Profile picture for Totem
    Totem
    1 month ago

    Hey Hannah! Thank you for sharing the positivity and the adorable pic and video! <3

    You were one of our original Legacy Tribe members, so it makes me thrilled to keep on hearing from you. Can't wait to keep on growing together!

    ✌️+❤️,
    James from Team Totem

    HH Profile picture for Hannah H.
    Hannah H.
    Verified Buyer
  • Rated 5 out of 5 stars
    2 months ago
    Brilliant little devices. Work great.

    I bought these, believe it or not, not for festivals. But for my children and to keep track of them when were out and about at say parks etc. As one of my kids had ASN, these have been great way to keep an eye on him, especially as he has a tendency to wander off unaware of danger, this gives us a parents a little bit of extra relief, that we have an extra tracker that we can use. I've been meaning to order another one, so that I can give another one to the eldest of my 3 children. yeah I would definitely say they are worth it and work how they should. I unfortunately dont have any videos or pictures of them in use. But I would recommend these 100 percent.

    T Profile picture for Totem
    Totem
    2 months ago

    Pamela!

    I love that you've found a way to make these work for your family's everyday adventures. Having that extra peace of mind when you're out at parks with the kids, especially with your little one who has ASN, is exactly the kind of real-world use case that makes what we do so meaningful.

    Thanks so much for this wonderful review and for trusting Totem Compass to help keep your family safe! <3

    James Morton
    Marketing Manager

    PH
    Pamela H.
    Verified Buyer
  • Rated 5 out of 5 stars
    2 months ago
    🎶 Totem Compass Review — Lost Lands 2025 💫

    We used our Totem Compass for the first time at Lost Lands and baby… I never lost hubby!!! 🙌

    I used to get so anxious in big crowds, worried he’d disappear on some random side quest (you know how festivals get 😅). But not this time! The totem compass kept us connected the whole weekend. Even after a full day of raging, dancing, and running around the festival grounds — it never let me down.

    You can’t see his in this video because it’s clipped to his HydroPack, but trust me, it was working perfectly the whole time. This clip was filmed around 4 AM at the Silent Disco, and yes… my totem was barely hanging on after a long day, but it had been going strong since early morning. Totally worth it. 💚

    If you’re the type who wants peace of mind while vibing in a crowd — this thing is a game-changer. 10/10 recommend for festival couples, groups, or anyone who hates that “where did they go?” panic.

    T Profile picture for Totem
    Totem
    2 months ago

    Hey Damien! Absolutely love that Lost Lands was your first Totem Compass adventure - what a perfect testing ground! :)

    Thanks for trusting us to give you that peace of mind so you could focus on the vibes. Hope you two have many more epic festival adventures ahead! 💚

    James Morton
    Marketing Manager

    DW Profile picture for Damien W.
    Damien W.
    Verified Buyer
  • Rated 5 out of 5 stars
    3 months ago
    Steep setup curve but worth it

    As the designated IT nerd & helicopter parent of my friend group I was tasked with checking these out for keeping track of the kiddos at big gatherings. Honestly the initial setup was a confusing and the first few field tests had me thinking about returning them... But once you understand the device and its practical limits, it's awesome!

    It's not a replacement for common sense, so don't try to use it like that; but going camping or letting the kids have a little more freedom in big crowds is way less stressful when we bring the Totems along. The kids love them because _colors_ and *flashing* so they keep them on and brag about them to their friends. And if you actually do lose track of them, you learn pretty quick to follow the Totem rather than your best guess of where you saw them last.

    T Profile picture for Totem
    Totem
    2 months ago

    Peter! Love the "designated IT nerd & helicopter parent" title - sounds like you're the perfect person to put the Totem Compass through its paces! :)

    You're absolutely spot on about the learning curve and understanding the practical limits. It definitely takes a few tries to get the hang of it, but once it clicks, it's such a game changer for keeping track of everyone!

    Thanks for sticking with it through those early field tests and sharing this fantastic 5-star review! <3

    James Morton
    Marketing Manager

    PV
    Peter V.
    Verified Buyer
  • Rated 5 out of 5 stars
    3 months ago
    Rough start, but a solid recovery.

    When these totems were first released, there seemed to be quite a few issues that needed to be resolved. I would expect nothing less from a new product hitting the market. As time has gone on, the team has released multiple updates, new features, and solid customer support. I can now vouch for these things at festivals. I am a big side quest guy so it is super convenient to be able to find my crew whenever I want without the need to look at my phone. My reception is terrible at most festivals so I have had to rely on my compass a lot.

    T Profile picture for Totem
    Totem
    3 months ago

    Nathaniel! Thanks so much for sticking with us through the early days and sharing this awesome feedback! :)

    You're absolutely right - launching any new product comes with its challenges, but reviews like yours make all the hard work worth it. Love hearing that the updates and improvements have made such a difference for your festival experience!

    And yes! Absolutely a fellow side quest enthusiast here 😎

    Thanks for being part of our journey and for this fantastic 5-star review! <3

    James Morton
    Marketing Manager

    NH
    Nathaniel H.
    Verified Buyer
  • Rated 4 out of 5 stars
    3 months ago
    Used it at DragonCon.

    So very useful especially on the vendor floor. So many people recognized and stopped and asked me about it. The only frustration is that they wished there was a representative at the con selling them.

    T Profile picture for Totem
    Totem
    3 months ago

    Thank you so much for sharing this positive experience, William!

    Truth be told, our indoor functionality is still extremely early on and we have a LOT more in the works to improve it! The fact that they worked so well on the vendor floor there is extremely encouraging. :)

    Stay tuned for the latest update, we intend to make every convention a breeze with these <3

    James Morton
    Marketing Manager

    WT
    william t.
    Verified Buyer
  • Rated 5 out of 5 stars
    3 months ago
    Solved my biggest festival problem!

    As someone new to the raving community in the last couple years, I’ve been having so much fun going to festivals, but the worst part was being unable to find my friends when we would split up. Now that I have a totem, I never have to worry about losing my friends again! This has given me the confidence to sidequest and do my own thing and it has made my raving experience so much better!

    T Profile picture for Totem
    Totem
    3 months ago

    Brittany, this is such wonderful feedback! :) I'm so happy the Totem Compass solved your biggest festival problem!

    Welcome to the Totem Tribe and thanks for sharing this fantastic review! Your festival adventures are going to be even more incredible now! <3

    James Morton
    Marketing Manager

    BS
    Brittany S.
    Verified Buyer

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