Quick Start Guide

Buttons and Halo

Tilt

1)  Turn on your Totems

Click the Power Button to turn on your Totems. The Power Button is the raised button on the backside of your Totem.

Here's what it looks like when your Totem powers on:

When your Totem powers on, the Halo displays a Battery Level Indicator. Full Halo means full charge!

Note: the Battery Level Indicator is ONLY accurate when your Totem isn't currently plugged into a power source.

2)  Go Outside

This is an easy one—go outside and get some fresh air! Totems use satellites to determine their location.

3)  Establish Satellite Connection

This is what your Totem looks like while it's Searching for Satellites.

Note: the "Searching for Satellites" animation only shows when your Totem is in Compass Mode (horizontal orientation).

To establish a Satellite Connection, make sure you have a clear view of the sky overhead with the horizon in view. Step away from roofs, walls, and other large structures.

It typically takes no longer than 10-15 minutes for your Totem to establish Satellite Connection, and often happens much faster.

To speed up the process, you can turn on Eco Mode by clicking the Power Button once while your Totem is turned on.

While you wait for Satellite Connection, you can move onto the next step!

4)  Bond your Totems

Before you can navigate to a friend, you'll need to Bond with them! Bonding is a fast and easy process.

Here's how to Bond:

Bring the two Totems next to each other so that they're almost touching, and hold the Touch Crystals simultaneously.

This is what it looks like when you Bond:

Note: you can only use the Touch Crystal when your Totem is in Compass Mode (horizontal orientation).

Here are a few other things to remember about Bonding:

• You can only Bond with one person at a time
• Each Totem can hold a maximum of 4 Bonds at any time
• Bonds go two-ways — you can only Bond with someone if they Bond with you too

5)  Navigate!

Once your Totem has a Bond and establishes Satellite Connection, you can navigate.

To navigate, first establish some distance between each other. 20 meters should be enough.

Now it's time for the fun part: spin around!

Your Totem automatically re-calibrates when you spin in a circle while holding it in Compass Mode (horizontal orientation). We recommend doing a quick spin every time before you navigate.

When you are navigating, your friend's Bond Light moves around your Totem's Halo in real-time to show you their general direction.

Your Totem also tells you the distance between you and your Bonds! As you get closer to them, their Bond Light will get bigger and bigger.

Once you get very close, their Bond Light will get absorbed into your Touch Crystal.

That means you're in the right spot! It's time to look around and find them.

1)  How to Manage Bonds

When play-time is over, you'll need to remove Bonds to prep your Totem Compass for next time!

Here's how to Remove your Bonds:

• Triple-tap the Touch Crystal to enter Bond Removal Mode
• Single-tap the Touch Crystal to cycle between your Bonds
• Press and hold the Touch Crystal to remove the selected Bond

This is what the Bond Removal process looks like:

A few things to remember about Bond Removal:

• You can only remove Bonds while your Totem is in Compass Mode (horizontal orientation)
• When you remove a Bond, they can no longer track you
• Your Totem remembers its Bonds even when it dies or turns off. The only thing that can break a Totem Bond is YOU!

Bond Colors are automatically assigned based on their order.

Your first Bond is always Pink. 🩷

Your second Bond is always Green. 💚

Your third Bond is always Blue. 💙
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Your fourth Bond is always Yellow. 💛


If you ever forget what color someone is, you can check their Bond Color by touching your Totems together like this:

2)  SOS Alerts

If you ever want your Bonds to come find you, you can send an SOS Alert.

To send an SOS Alert, press and hold the SOS Button on your Totem Compass for 3 seconds. The SOS Button is the recessed button to the left of your Power Button.

When your Totem is sending an SOS Alert, a red light will begin to blink behind the SOS Button.

Here's what it looks like:

When one of your Bonds sends an SOS Alert, your Totem will tell you!

If your Totem is in Vibe Mode (vertical orientation), the Touch Crystal will blink "SOS" in morse code.

This is what it looks like:

When you pick up your Totem to find them, their Bond Light will be blinking rapidly.

To stop sending an SOS Alert, simply press and hold the SOS Button like you did before.

3)  Eco Mode

Eco Mode is a wonderful feature that extends your battery life significantly.

You can enter or exit Eco Mode by clicking the Power Button while your Totem is turned on.

This is what it looks like when you enter Eco Mode:

Just one quick click! If you accidentally hold the Power Button instead, your Totem will turn off.

Eco Mode extends your battery life by 2-3X.

Eco Mode is also how you turn off the Vibe if you're feeling overstimulated or want to be discreet. If your Totem is in vertical orientation but the Halo isn't Vibing, it's currently in Eco Mode.

Eco Mode can also help your Totem get a Satellite Connection much faster.

4)  Software Updates

Totem releases free software updates for the Totem Compass on a regular basis. Software Updates are released to improve performance, extend battery life, and occasionally fix bugs.

Follow these instructions to download the latest Software Update onto your Totem.

5)  Troubleshooting

Here are some Troubleshooting Tips to help you.

Totem won't Power-On:
Ensure your device is charged. Plug it in and look for the red charging light inside the Touch Crystal.

Totem can't get Satellite Connection:
Take your Totem outside and move away from structures like walls, buildings, or roofs. Ensure you have a clear view of the sky overhead and can see the horizon. Your Totem can get Satellite Connection much faster while it's in Eco Mode.

Crystal is blinking:
There are two possible reasons your Touch Crystal is blinking.

1) One of your Bonds is sending an SOS Alert. You can find out who is sending the Alert by tilting your Totem into horizontal orientation (Compass Mode).

2) Your Totem has low battery and needs to be charged. When your Totem has low battery, the Touch Crystal turns Red and starts breathing. This is the only time your Touch Crystal will ever show the color Red.
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This is what it looks like when your Totem has low battery:

Totem isn't Bonding as expected:
Ensure the Totems are very close to each other (less than 1 inch). Press & hold the Touch Crystals simultaneously. Remember that your Totem can only hold a maximum of 4 bonds at once!

If you continue to have issues, try rebooting the Totems and try again.

Bond Light is not accurate while navigating:
‍Before you navigate, remember to calibrate your Totem by spinning in a complete circle while holding it in Compass Mode (horizontal orientation).

If the Bond Light still doesn't seem accurate after a calibration, check to make sure there are no iron or magnets nearby. These items can emit a small magnetic field which can temporarily confuse your Totem Compass.

If you're still having trouble, check to make sure that you are indeed Bonded to the person you're trying to navigate to.

The Bond Light may not always point perfectly at your friend's chest, but it should always take you in the generally correct direction.

Bond Light is breathing, or fading in-and-out:
‍When a Bond Light starts breathing on your Totem, it means that you are no longer getting active location updates from that Bond. This could be due to several reasons:

• They turned off their Totem
• They removed your Bond from their Totem
• They are out of range

If your Bond gets out of range, don't worry! The breathing Bond Light will still take you to their last-known location. Navigating to their last-known location will usually bring them back in-range, and you will begin getting real-time location updates from them again.

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For additional Troubleshooting Tips, check out the Totem Compass Pro Guide (coming soon).

See a bug or issue with your Totem Compass? Let us know and we'll fix it!

You can send feedback directly to our Team at this link.  

We are constantly rolling out software updates to improve the Totem Compass. Your feedback will guide our decisions on what to change and improve. Help us help you!

Share your feedback with us today.

Want to become a Totem Pro?

Check out the official Pro Guide to go deeper.

It has more details, more troubleshooting tips, and it has funny videos!